1. Introduction
This Privacy Policy explains how Springboard Collective Limited (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website, submit an enquiry, sign up for marketing, or otherwise interact with us online.
We are committed to safeguarding your privacy and complying with all applicable data protection regulations, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Springboard Collective Limited
Registered in the United Kingdom.
Registered office address:
98 The Green, Acomb, York, England, YO26 5LS
Email: hello@springboardcollective.co.uk
3. What Personal Data We Collect
We collect personal data in the following ways:
3.1 Data You Provide to Us
- Contact form submissions – name, email address, phone number, company name, and any information you include in your message.
- Newsletter sign-ups – email address and consent preferences.
- Other website interactions where you voluntarily provide details.
3.2 Data Collected Automatically
- Device and browser information – IP address, browser type, device type, operating system.
- Usage data – pages visited, time spent on pages, clicks, referring URLs.
- Cookies and similar technologies (see Section 9).
3.3 Third-Party Data Collection
We use third-party analytics and marketing tools, including:
- Google Analytics 4 – for website performance and user behaviour analysis.
- Mailchimp – for managing email newsletters and marketing lists.
4. How We Use Your Data
We use your personal data for the following purposes:
- Responding to enquiries submitted through our forms.
- Providing information, updates, or marketing communications where you have opted in.
- Improving website functionality, performance, and user experience.
- Monitoring website traffic and analysing trends.
- Maintaining website security and preventing fraudulent activity.
5. Legal Basis for Processing
We process your personal data on the following lawful bases:
- Consent – when you opt in to receive marketing emails.
- Legitimate interests – for website analytics, responding to enquiries, and improving our services.
- Legal obligation – to comply with regulatory or statutory requirements.
6. How We Share Your Data
We do not sell or rent your personal data. We may share your data with:
- Mailchimp – for email marketing and subscriber management.
- Google Analytics – for website traffic analysis.
- Website hosting providers – for operational purposes only.
- Professional advisers – such as legal or financial consultants, if necessary.
All third parties are required to handle your data securely and in compliance with data protection law.
7. International Data Transfers
Some of our third-party service providers (such as Mailchimp and Google) may store or process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as:
- UK adequacy decisions, or
- Standard Contractual Clauses (SCCs).
8. Data Retention
We retain your personal data only for as long as necessary for the purposes described above, including to meet legal, accounting, or reporting requirements.
- Form enquiries: typically retained for up to 12 months.
- Marketing data: retained until you unsubscribe.
- Analytics data: retention period set within Google Analytics 4.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and analyse performance.
Cookies may include:
- Strictly necessary cookies – essential for the website to function.
- Analytical cookies – used by Google Analytics 4.
- Marketing cookies – used for email and marketing integrations.
You can control cookies through your browser settings or via our website’s cookie banner/consent tool (if implemented).
10. Your Rights
You have the following rights under UK GDPR:
- The right to access your personal data.
- The right to correct inaccurate or incomplete data.
- The right to request erasure (“right to be forgotten”).
- The right to restrict processing.
- The right to object to processing based on legitimate interests.
- The right to data portability.
- The right to withdraw consent at any time (for marketing communications).
To exercise any of your rights, please contact us at:
hello@springboardcollective.co.uk
11. Security Measures
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. However, no online transmission is entirely secure, and we cannot guarantee absolute security.
12. Links to External Websites
Our website may include links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will always be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Springboard Collective Limited
98 The Green, Acomb, York, England, YO26 5LS
Email: hello@springboardcollective.co.uk
Last Updated: Nov 2025
